Service is part of the show.
Customer Service: There is No Business Without Show Business .” © is an exciting and very effective concept that demonstrates the value of service to the retailer as well as the customer.
Increased business and customer loyalty are the goals of any business. Service is often the determining factor in achieving those goals. After working with clients like TJ MAXX Stores and MCDONALD’S RESTAURANTS for thirty years, John Verret knows even “quick service ” can be great service if the retailer wants it to be.
The “Show Business” seminar outlines a tested, successful way for any company to increase productivity , and generate add-on sales by developing a quality service attitude towards their business. You are giving a performance for your customers every time you deal with them. Why not make it a great performance?
The audience will walk away informed, and energized. They will get a picture of what service looks like to an outsider, and they will see how a “service attitude” can transform any transaction into a memorable, more profitable “performance.”
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